Mercedes-Benz Customer Assistance Center
About us

Our scope.

  • Company Scope

  • What we do.

    The Mercedes-Benz Customer Assistance Center is an international multicultural organization and an integrated part of Daimler’s Mercedes-Benz Cars Marketing & Sales. In our offices in Maastricht we think and act globally and assume a leading role for the Mercedes-Benz Customer Assistance Centers all over the world. Our goal is to provide excellent assistance to our customers and dealers of well-known Daimler brands like Mercedes-Benz, AMG, smart, Setra and Mercedes me. 24 hours a day, 7 days a week, 365 days a year, we ensure our customers’ mobility with our roadside assistance. Additionally, we take care of all kinds of enquiries about passenger cars, trucks and vans during our opening hours. For our customers we are maybe the most important connection to the Mercedes-Benz brand. That’s why we live the brand’s most important promise: “The best or nothing”.

    Mercedes-Benz Customer Assistance Center Maastricht N.V.

    The Mercedes-Benz Customer Assistance Center opened in 1998 in the heart of the Euregion in Maastricht and has developed into one of the major employers in the southern region of the Netherlands. Today, with more than 1.300 employees, we care for customers and retailers worldwide. We are proud to unite people from more than 42 different nationalities who speak 22 languages and share the same passion for high-quality customer service.

    Mercedes-Benz Customer Assistance Center Maastricht N.V.

    Gelissendomein 5

    6229 GK Maastricht

    0031 43 356 2222


    Company scope