Mercedes-Benz Customer Assistance Center
Customer Service

Customer Service.

  • Customer Service

  • Solving our customer’s enquiries.

    Whenever our customers are in need of answers we are their first port of call. That’s because we are the central point of contact for handling all national and international enquiries. In cooperation with our retail network and business partners we are capable of solving every problem within a short time. We support our customers via phone, mail, letter and any other selected brand’s channel, e.g. social media or Mercedes me, the innovative digital service for Mercedes-Benz drivers.

    How to reach us: We are your first port of call – and mean this. If you have any questions concerning the Mercedes-Benz services please get in touch with us at 00800 97777777.