#BePartOfUs

Join the team

Join the team

Make a difference for customers and partners worldwide - and grow your career in an international, diverse environment.
At the Mercedes‑Benz Customer Assistance Center in Maastricht, you work at the heart of customer care: supporting customers and retailers via phone, email and digital channels while representing one of the world’s most valued brands.
We offer more than a job. Join a dynamic organization where learning, development, and collaboration across cultures are part of everyday work.

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Working at Mercedes-Benz.

Join a diverse, international team where talent, collaboration, and motivation come together. At Mercedes‑Benz CAC, you’ll find opportunities to contribute your strengths, develop new skills, and continuously learn through tailored training programs. We complement this with a competitive compensation package, including relocation support, holiday allowance, and transportation allowance.

Training & Development

Company Bonus

Good public transportation

Near-site-childcare

Parking lots

Competitive Retirement Plan

Working at Mercedes-Benz.

Join a diverse, international team where talent, collaboration, and motivation come together. At Mercedes‑Benz CAC, you’ll find opportunities to contribute your strengths, develop new skills, and continuously learn through tailored training programs.
We complement this with a competitive compensation package, including relocation support, holiday allowance, and transportation allowance.

About us.

At Mercedes‑Benz, excellence is rooted in heritage and driven by innovation. The Customer Assistance Center in Maastricht brings this mindset to life every day. Curious to learn more about who we are and how we create value every day?

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Our business.

Customer Care Operations

Customer Care Operations

From questions to requests, we are the central contact for customers' worldwide offering dedicated and specialized support for all customers' aftersales needs for passenger cars and vans - connecting the customer experience seamlessly with the Mercedes-Benz brand.

Retail Liaison Center

By working together, we ensure the best possible outcomes for our customers and partners. Our retailers can rely on us for aftersales support services for the retail network and a reliable sparring partner at all times.

Business Support

Behind the scenes, our business support teams keep our global Customer Care operations running smoothly - driven by an agile way of working, providing expert guidance, and with a strong focus on quality service and care across all markets.

Living in the Maastricht-Aachen Region.

Maastricht is a charming city in the south of the Netherlands - the very heart of Europe. It embodies elegance, class and culture as well as boasting a perfect destination for travelling to other areas of the continent.